News
September 27, 2020
link to facebook link to twitter

The next step after applying for disaster assistance

September 4, 2020

If you have uninsured or underinsured losses from the recent California wildfires and have registered with the Federal Emergency Management Agency (FEMA), the next step is the home inspection.

All inspections will be conducted by phone due to COVID-19 and the need to protect the safety and health of our workforce and survivors. Remote inspections are comparable to traditional, in-person inspections and can expedite recovery assistance, based on eligibility. 

For security purposes, the inspector will verify your identity by asking a series of qualifying questions and then provide you with the first four digits of your application to complete the verification. 

Expect calls from inspection teams to come from a variety of area codes. Check missed calls and voicemails frequently to ensure the inspection is arranged and completed.

Survivors with minimal damage who can live in their homes will not automatically be scheduled for a home inspection when applying for FEMA assistance. Instead, they will receive a letter from FEMA explaining that they may call the FEMA Helpline to request an inspection if they find significant disaster-caused damage to their home after they applied.